Booking Terms and Conditions

WARNING! Motorsport can be dangerous.  Despite the organisers taking all reasonable precautions, unavoidable accidents can happen.  In respect of these you are present at your own risk.

• Your ticket has a unique QR code, please present the QR code for scanning at the entrance gate to gain admission.  Each visitor will require their own ticket.
• The date of the Event and the Event programme and content may be subject to change by the event organiser or Knockhill Racing Circuit Ltd (KRC). 
• Strictly no dogs or animals permitted to the venue or car parks. 
• Tickets are not refundable but they can be transferred to another event date of the same or lesser value, if the event ticket has a higher value the difference can be paid.  The transfer must be complete 7 days prior to the event date.  
• Tickets are strictly not to be offered for resale, tickets must only be used for personal or private use. 
• Adult tickets are valid for persons aged 17 years old and over.
• 65yrs + tickets, should be purchased by all visitors aged 65 and over.
• Teen 13-16yrs tickets, for teenagers
• Child ticket, for 0 - 12 yrs, FREE admission
• Disabled ticket for registered disabled.  A free of charge carers ticket may be requested.
• KRC reserves the right to refuse admission and to remove persons from the venue who do not comply with the venue rules or these terms and conditions. 
• The use of drones is prohibited. 
• KRC, the event marshals, officials, rescue or medical staff and competitors are not responsible for any loss or damage howsoever caused to ticket holders, to the maximum extent permitted by law.  Despite organisers taking all reasonable precautions unavoidable accidents can happen.  In respect of these, you are present at your own risk. 
• During the event the noise level may be very loud, ticket holders are advised to wear hearing protection during races and any live music or entertainment to reduce the risk of hearing damage. 
• Parking is at owner’s risk.  Any vehicles left in a no parking zone will be removed and KRC cannot accept any liability whatsoever. 

Experience Terms & Conditions
Licences
A valid UK or European driving licence is required for the Ferrari & Aston Martin Experience. You must present this licence on the day of your experience.
What to Wear
Dress for outdoors and wear casual, comfortable clothing with flat soled footwear, jeans and trainers are ideal! High heels, sandals and flip flops are not permitted.

Before the Event
You will be sent a registration document and link to watch a safety briefing video, please complete this at home before your experience.
Arranging a date for your experience
You can arrange a date for your experience by telephone or via our website. If your voucher is not already booked into a date, you can scan the QR code displayed on your voucher or follow the link below. Prebooking is essential, all dates are subject to numbers and availability. 
Arrival
Please arrive in plenty of time for your experience; late arrivals may invalidate your booking.
Voucher validity
Your driving experience gift voucher is supplied with an expiry date; you can find this printed on your voucher or e-voucher. If you need to extend the date, you may do so for up to 6 calendar months. The cost to do this is £10 per additional month. Unfortunately we are not able to accept bookings after the 6 additional months.
Upgrading your voucher
You can do this easily at any time within the validity period of your voucher by calling the sales and booking team on 01383 723337 to discuss the options.
Making a cancellation to your booking
If you need to rearrange a confirmed date we are happy to do this for you at no extra charge on one occasion provided you give us 14 days notice.Cancellations made with less than 14 days notice will be charged at £20.  If you do not attend your confirmed booking date a 50% additional rebooking fee will apply if you wish to reschedule.
Descriptions and timings
We aim to be as accurate as possible with our descriptions and durations. Where the duration of an experience is quoted in literature, on our website or by our sales and booking team, this is an approximate time and is given to you as a guide.You will normally take part in your experience along with other participants and coaching may be shared. There will be some waiting time included in the experience duration.
Refunds
For your peace of mind you can return your voucher to us within 7 days of receipt for a full refund. All refunds will be made to the person who purchased the voucher and will be refunded directly by the original payment method. After the 7 day period you may transfer the voucher to an alternative driver. A replacement driver will be accepted at any time up to the point of registration of your confirmed date.
Alternatively, you can use the value of your voucher towards any other experience, event or product from Knockhill Racing Circuit. The original validity period will apply to the transferred event or experience.
The weather
Although we are normally unaffected by the weather, there can be no guarantee that a date will not be withdrawn due to extreme/adverse  weather conditions or any other event beyond our control. If we are unable to run your experience as arranged, we will attempt to contact you with as much notice as possible. Please ensure you have provided us with current mobile telephone numbers and email addresses. Your experience can be rearranged within 3 months of your original date or within the original validity period of your voucher.
Your enjoyment
If you are unsure about any part of your experience, please speak to a member of our team. We are here to help and ensure your visit to Knockhill exceeds your expectations.
Gift Vouchers
All gift vouchers are fully transferrable and can be redeemed against any activity, experience, product or event for sale at Knockhill Racing Circuit Ltd. The value of which will be up to the stated monetary value of your purchased voucher.